Greys of Ely says it has ‘raised the compliance bar’ since switching to TruTac for tachograph analysis and compliance-control software.
Greys operates a fleet of more than 30 modern coaches on a range of services and contract work, including excursions and day trips from the Witchford, Ely and Newmarket areas to destinations across the UK.
“Our family started the business in 1946,” explains managing director Richard Grey, “and from that time until this, we have constantly strived to bring our customers the very best in travel comfort and services. These days, it involves more than just providing the best in coach equipment; we also need to apply the latest vehicle management technology to ensure 100 per cent passenger well-being, fleet efficiency and compliance.”
TruTac provides Greys of Ely with CPT TachoAnalysis, TruTime and TruLinks API for compliance management. The combined systems help manage digital and analogue tachograph analysis, driver monitoring and debriefing, infringements and working time, online compliance reporting, document storage and web-based, fully automated tools to ensure tight control across the operation.
“All of these come with online access and full visibility,” adds Grey, “which allows us immediate access to real-time information concerning all aspects of the fleet. In turn, the system enables us to set our own KPIs and to benchmark ourselves against the nationally-recognised Earned Recognition scheme – which we regard as the new, minimum standard.”
TruTime also keeps a close eye on Working Time Directive rules, including monitoring and recording clocking-in and start times to make sure that the permitted 15-minute interlude is not exceeded.
“Around 40 per cent of the business is focused on home-to-school work, so we have a complex mix of EU and domestic rules to manage and adhere too, plus we use a mixture of analogue and digital tachographs across the fleet,” says Grey. “To keep the compliance bar raised as high as possible, we apply the most stringent checks and controls across every aspect of the operation and TruTac’s software makes this possible. We find them an easy company to work with and their high standards match those of our own.”