Lothian has confirmed that its new Alexander Dennis Enviro400XLB 100-seat buses will start operations this month. Operating on the Service 11 between Ocean Terminal and Hyvots Bank and Service 16 between Silverknowes and Colinton, the new vehicles have been designed to enhance and improve the customer experience.
In 2018, these cross-city routes recorded a combined total of over 10 million customer journeys.
“The city is changing and public transport operations must evolve to meet the growing needs and expectations of our customers,” says Richard Hall, managing director, Lothian. “Core cross-city routes are an important piece of our network, transporting millions of customers quickly and efficiently to their destinations every week.
“Services 11 and 16 are high frequency core route services, together carrying over 10 million customers across the city with high demand in the morning and afternoon peaks, as well as at weekends. By deploying these new vehicles onto these services to cope with customer demand patterns, we will be able to change how we deliver these services for the benefit of our customers and the areas in which we operate.”
The Enviro400XLBs can carry up to 129 customers in total, including 100 seated and are been designed with two doors to speed-up dwell times at bus stops, easing congestion across the city. The vehicles have been fitted with high-backed seating, wi-fi, USB charging, mood lighting and audio-visual stop announcements.
Last month, Lothian announced a pledge to only operate Euro 5 or better buses by the end of 2020 in order to meet the Scottish Government’s target of a 42 per cent reduction in greenhouse gas emissions.