Belgum appointed to new Optare director role
Graham Belgum is Optare’s new business process excellence and aftermarket director. A chartered engineer with 30 years’ experience in the design, development and operational support of vehicles, complex military systems and ships, Belgum has worked with major bus groups for the past ten years.
His role at Optare is to manage the transformation programme which is aimed at continuously improving customer service and efficiency of workflow across the business.
Enrico Vassallo, CEO, says: “I am delighted to welcome Graham to Optare. He brings with him a wealth of experience in delivering improvements in efficiency and customer service. Graham will be invaluable in driving Optare’s programme of continuous improvement which aims to put our customers at the heart of everything we do.”
Belgum adds: “I am thrilled to be working with the team at Optare to implement a programme that will enable the business to deliver right first time, on time products to customers, whilst simultaneously address customer reported product concerns and bring new or improved products to the market.”